Privacy Policy

Introduction

Explain-It ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Chrome extension and web service that provides AI-powered text explanations.

By using our service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Account Information

• Email address (for account creation and authentication)
• Password (encrypted and stored securely by Supabase)
• Account preferences and settings

Usage Information

• Text you select for explanation (processed temporarily, not stored)
• Usage statistics (number of explanations requested)
• Browser type and version (for compatibility)
• Extension version and error logs (for debugging)

Technical Information

• Authentication tokens (stored locally in your browser)
• API request logs (temporary, for service functionality)
• Error reports and crash logs (anonymous)

How We Use Your Information

• Provide explanations: Process selected text to generate AI-powered explanations
• Account management: Authenticate users and manage subscription tiers
• Service improvement: Analyze usage patterns to enhance our service
• Customer support: Respond to your questions and provide assistance
• Security: Detect and prevent fraud, abuse, and security issues
• Legal compliance: Comply with applicable laws and regulations

Data Processing and Storage

Text Processing

When you select text for explanation, it is temporarily sent to our AI service for processing. This text is:

• Processed immediately upon request
• Not stored permanently in our databases
• Not used for AI model training
• Automatically discarded after processing

Authentication Data

Your account information is securely stored and managed by Supabase, an industry-standard authentication provider. We use enterprise-grade security measures including encryption at rest and in transit.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following limited circumstances:

Service Providers

• Supabase: Authentication and user management services
• AI Providers: Claude, OpenAI, or Ollama for text explanation processing
• Hosting Services: Vercel for web application hosting

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• HTTPS encryption for all data transmission
• Secure authentication using industry-standard protocols
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis
• Secure cloud infrastructure with enterprise-grade protection

Your Rights and Choices

Account Control

• Access and update your account information
• Change your password and security settings
• Delete your account and associated data
• Export your data (limited to account information)

Privacy Controls

• Control what text you select for explanation
• Log out to clear local authentication data
• Uninstall the extension to stop all data collection
• Contact us to request data deletion

Chrome Extension Specific

Permissions Explained

• activeTab: Access active tab to detect text selection
• scripting: Inject explanation interface into web pages
• storage: Store authentication tokens locally
• host_permissions: Connect to our API and authentication services

What We Don't Access

• Your browsing history
• Passwords or personal data from other websites
• Files on your computer
• Information from other browser tabs (unless you activate the extension)

Data Retention

We retain your information for different periods depending on the type of data:

• Account information: Until you delete your account
• Usage statistics: Up to 24 months for service improvement
• Selected text: Not stored (processed and immediately discarded)
• Error logs: Up to 90 days for debugging purposes

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your information receives adequate protection.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: